hololive Towa – New Year's Wishes Playmat **Pre-Order**

Screen Free Games primarily uses UPS for shipping. In rural areas, we also use Purolator, especially in the event of a Canada Post strike.

Boxed Items:

British Columbia & Alberta: Flat Rate: $11.99
Free Shipping on orders over $175

Rest of Canada: Flat Rate: $20.00
Free Shipping on orders over $250

Trading Cards (Envelopes):

Canada Post Standard Mail: $2.99 (no tracking)
Canada Post Flat Rate (with Tracking): $7.00
Free Shipping on orders over $75

Important Information:

All Trading Cards are shipped with care in bubble envelopes. Canada Post or UPS may be used for delivery, depending on the service selected. Oversized orders or orders to remote areas may be subject to additional shipping fees. You will be contacted if this applies to your order. Screen Free Games is not responsible for missing packages marked as delivered by the carrier. Please double-check your shipping address before placing your order, as we are not responsible for incorrect addresses.

Due to credit and debit card processing fees charged to us:

Cancellation Policy

Cancellation of pre-orders and event tickets will incur a 10% processing fee.

Quantity Reduction Policy

Quantity reductions of pre-orders or event tickets will incur a 10% processing fee (based on the reduced quantity value). The fee is calculated based on the total original order value.

Policy Exceptions

Release date delays, product allocation issues, and other logistics, production, or distribution factors outside of our control will not serve as reason to circumvent this policy.

Resale/Speculative Orders

Orders placed for multiple copies of a single item which are suspected to be for resale/speculative purposes may have their quantities reduced. Reductions made by Screen Free Games for this reason may also be subject to the 10% processing fee at management's discretion.